Win Fresh! Sure-Win Lucky Draw

Lucky Draw Terms and Conditions

1. This promotion only accept the Hong Kong mobile phone numbers which can receive and send WhatsApp message and accepted the WhatsApp in-app Terms and Privacy Policy when registering this promotion.
   The Hong Kong mobile phone numbers which do not carry a WhatsApp account or have not accepted the WhatsApp in-app Terms and Privacy Policy yet when registering this promotion, will be unable to receive the winning WhatsApp message and the winning WhatsApp message will not be resent.
2. Promotion Period: 23 August 2024 to 19 September 2024, 4 rounds (Each round 1 week) in total.
   Registration period: 23 August 2024 to 20 September 2024
3. Eligible customers who upload receipts can enter the “Fresh Moments Full Hearts Lucky Draw". Customers with 3 or more entries during the promotion period will be automatically entered into the Ultimate Lucky Draw on 23 September 2024. For the "Ultimate Prize Draw", participation is limited to one entry per mobile phone number. To enter the "Ultimate Prize Draw", upload three individual receipts issued on three different dates. If more than one same-day receipt is uploaded, only the first one uploaded will be considered valid for registration in the "Ultimate Prize Draw".
4. Within the promotion period, a customer makes a single purchase of HK$50 or above with a valid receipt, can enter the lucky draw through our promotion website wellcomeluckydraw.hk by registering the receipt date, purchase amount, 11 digits of the Wellcome receipt number and their Hong Kong mobile phone number.
   Participants should keep the original receipt for the prize redemption / verification.
5. Every successful registration (each receipt) will win an “Instant Win Prize”.
6. A valid receipt must be an original receipt issued between 23 August 2024 to 19 September 2024 by any Wellcome supermarkets or Wellcome Online Shop in Hong Kong with purchase of HK$50 or above in a single transaction. The original receipt should clearly show the purchased product name, purchase amount, receipt date and receipt number.
   For the purchase amount “paid” by Wellcome shopping vouchers, no purchase amount deduction for the Wellcome shopping vouchers is needed and it would not affect the receipt’s participation qualification and lucky draw chances.
   The purchase amount is the net amount paid after all discounts, offers (including credit card and all offers, discounts and “other coupons”) and the products refunded and excludes the purchase / redemption of “Happy Stamp” series redemption items (including purchase / redemption of “Happy Stamp” series redemption items by yuu Points), redemption of free products / gifts / prizes, refunded products, plastic shopping bag charges, the purchase of Wellcome shopping vouchers, Octopus top-ups and delivery charges are not considered as purchase.
   This promotion is applicable to Wellcome supermarket, yuu online shopping platform, Wellcome Online Shop or Market Place App.
7. Each single receipt with HK$50 purchase can get one lucky draw chance. An additional lucky draw chance will be given for the purchase of every additional HK$50 purchase. 
   Extra lucky draw chances will be given by purchasing the designated product(s) of the round. If a receipt includes one kind of the designated products of the round, an extra lucky draw chance will be given, includes two kinds of the designated products of the round, 2 extra lucky draw chances will be given and so on. Purchased the same kind of the designated product with more than 1 piece will still get 1 extra lucky draw chance only. 
   The designated product(s) will be changed every round, please refer to the promotion website for the designated product(s) of the round. The designated product(s) will be updated on every Friday (12 midnight) during the promotion period.
   Each receipt can get a maximum of 10 lucky draw chances (including lucky draw chance(s) given by purchase amount and extra lucky draw chance(s) given by the purchase of the designated products).
8. Each receipt can be registered once only, any duplicated registrations or wrong inputs will result in disqualification.
   Except the ultimate prize, all prizes of this promotion are instant win prizes. The participant would get the lucky draw result instantly upon complete registration. The prize quotas are set for each round. Customers with 3 or more entries during the promotion period will be automatically entered into the Ultimate Lucky Draw on 23 September 2024. 
9. The Ultimate Lucky Draw include:
   
   Ultimate prize:
   Round-Trip Air Tickets between Hong Kong and any destinations for two.
   (Total value: $44,000, total 1 winner)
   Redemption period: on or before 31 October 2024. Travel period: Departure and return between 1 October 2024 and 31 March 2025. Block out dates: 21-27 December 2024, 21-31 January 2025. Cathay Pacific (including 20KG checked baggage allowance). All air tickets do not include taxes and surcharges and are subject to terms and conditions and regulations. Round-Trip Air Tickets between Hong Kong and any destinations for two.
   
   The instant win prizes include:
   • Grand prize: Deluxe Lobster Poon Choy (for 6 serving) (Total value: $5,592, 1 winner per round, total 4 winners)
   • 2^nd Prize: Golden Crispy Suckling Pig (approximately 2.5 catties) (Total value: $6,384, 2 winners per round, total 8 winners)
   • 3^rd Prize: Full Moon Assorted Seafood Hamper (Total value: $6,384, 2 winners per round, total 8 winners)
   • 4^th Prize: JUMBO BLUEBERRY TUBE 200GM e-coupon (Total value: $6,000, 50 winners per round, total 200 winners)
   • 5^th prize: No Hormone Add Chilled Yellow Chicken (2 Catties) 1PC e-coupon (Total value: $11800, 50 winners per round, total 200 winners)
   • 6^th prize: Wellcome Value $150 shopping conditional e-coupon ($350 - $150) (For Physical Store Only) (30 winners per round, total 120 winners)
   • 7^th prize: Wellcome Value $150 shopping conditional e-coupon ($550 - $150) (For e-Store Only)
     (30 winners per round, total 120 winners)
   • 8^th prize:  Product discount offer e-coupons (all product discount offers are independent prizes):
     • Buy any Kumai / Chew Chew Frozen product upon $50, less $5
     • Buy Jongga / O'Food chilled product upon $60, less $5
     • Buy Amoy sauce upon $30, less $3
     • Buy LION & GLOBE Cooking Oil upon $120, less $10
     • Buy Garden biscuit upon $50, less $5
     • Buy Vinda items upon $100, less $5
     • Buy Aveeno Bath 1L, less $10
   • For each transaction, only one "shopping discount offer" or “product discount offer” e-coupon can be used and cannot be used in conjunction with other discounts / offer coupons.
10. Winning notification and redemption details:
    
    Ultimate, grand, 2nd and 3rd prize winners:
    The winners will be contacted individually by phone for the winning registration within 3 working days after win. After the winners received the winning registration notification, the winners are required to provide English full name (must be the same as shown on HKID card), the complete and clear original winning receipt and its photo for verification and complete the winning registration within 2 working days.
    
    If winners who cannot be contacted within the above period or cannot provide any of above information or cannot complete the winning registration within the designated period after received the winning registration notification will forfeit the prize. If winners cannot be contacted within the above period, the winners shall contact us by calling our enquiry hotline by the registered person and phone number within 1 working day during office hours after the above period or the winners will be disqualified. The late enquiries would not be accepted.
    
    The winners must redeem the prize or redemption letter in person at specific location and time. Authorized redemption is not allowed. The winners will be required to present the original receipts, the HKID card and redemption details WhatsApp message for verifications when redemption. If winners fail to redeem the prize on or before the designated date / fail to present the original receipt, the HKID card or the redemption details WhatsApp message when redemption, Wellcome reserves the right of disqualification. The original receipt will be collected after redemption.
    
    4th, 5th, 6th and 7th prize winners:
    The winners will receive the winning WhatsApp message with e-coupon's website link within 1 working day.
    If winners do not receive the winning WhatsApp message or the prizes' e-coupon website link within the above period, the winners shall contact us by calling our enquiry hotline by the registered person and phone number within 1 working day during office hours after the above period or the winners will be disqualified. The late enquiries would not be accepted.
    Before redemption, winners shall check the stock level with stores.
    The winners must redeem the prizes / shopping discount offer at Wellcome supermarkets by presenting the original winning receipt and e-coupon displayed in the real time e-coupon website (screenshot is not accepted) within the valid period specified in the e-coupon. When the transaction is completed, winners must press "Done" and "Confirm" button in the e-coupon website in the witness of Wellcome staff. Winners should check the products availability with the stores before redemption. If winners fail to redeem the prize / shopping discount offer within the valid period specified on the e-coupon, present the original winning receipt or e-coupon displayed in the real time e-coupon website, or press "Done" and "Confirm" button in the e-coupon website in the witness of Wellcome staff, will forfeit the prize.
    
    8th prize winners:
    After announcing the prize, the product discount e-coupon would be displayed immediately in the lucky draw result page, winners shall take a screenshot (must clearly show the whole and complete e-coupon) or download the e-coupon immediately. No re-issuance of e-coupon, if winners fail to get the lucky draw result (due to network or other problems), take the screenshot or download the e-coupon, will forfeit the prize.
    Before redemption, winners shall check the stock level with stores.
    
    The winners must redeem the product discount offer at Wellcome supermarkets by presenting the whole and complete e-coupon screenshot or image within the valid period specified in the e-coupon. If winners fail to redeem the product discount offer within the valid period specified on the e-coupon, present the whole and complete e-coupon screenshot or image, Wellcome reserves the right of disqualification.
11. Each day will run from 12 midnight to 11:59pm. The date and time on the promotion website's server will be final for all dates and times in this promotion.
12. The registration deadline of the lucky draw for each round is as below: 
    (each valid receipt can be registered on one of the below (based on the registration time) which is on or after the receipt date while each valid receipt can be registered once only in the whole promotion period)
    Round 1: 29 August 2024, 11:59pm
    Round 2: 5 September 2024, 11:59pm
    Round 3: 12 September 2024, 11:59pm
    Round 4: 20 September 2024, 11:59pm
13. Delivery note, duplicated receipt, coupon / voucher, credit card customer copy or receipt which only contains plastic shopping bag charges, the purchase / redemption of "Happy Stamp" redemption items (including purchase / redemption of "Happy Stamp" series redemption items by yuu Points), redemption of free products / gifts / prizes, refunded products, the purchase of Wellcome shopping vouchers, Octopus top-ups and delivery charges are not accepted for this promotion.
14. If the winners confirmed to have a purchase of HK$50 or above or the designated products in the registration, yet if under verification, the purchase amount is below HK$50 or does not match the amount entered or the designated products quantity does not match the quantity entered, it will result in disqualification.
15. All winners must agree the terms and conditions of the prizes and the photos and videos taken in the redemption can be used for the promotional purposes in any channels and media by Wellcome for this promotion.
16. Apart from the lucky draw result would be announced to the participant instantly upon the complete registration, the end of Roundly promotion and Ultimate Lucky Draw prize winner notice will be announced on Sing Tao Daily and The Standard on below date:
    Round 1: 5 September 2024
    Round 2: 12 September 2024
    Round 3: 19 September 2024
    Round 4 & Ultimate Lucky Draw: 27 September 2024 
17. The photos are for reference only. The prize's colour cannot be selected and subject to the supplier's stock availability.
18. The prize cannot be transferred, resold or exchanged for cash. Winners agree to abide by the terms and conditions which listed by the prize suppliers of the relevant prizes. Wellcome and the prize suppliers shall not be responsible for any consequences due to the redemption or use of the prizes.
19. Participants understand and accept that Wellcome has no legal or other liabilities if any winners are unable to enjoy any prizes for whatever reasons or if any winners suffer from any personal injuries or property losses or damages in the course of his or her enjoyment of any prizes for whatever reasons.
20. Any receipts which are incomplete, fake, copy, broken, reprint, edited, smeared or not within the promotion period will not be accepted. Wellcome reserves the right to judge the eligibility of the winners. In case of loss of receipt, it will not be replaced or reissued.
21. During this promotion, if the registered data or winning notification are lost, inaccurate, unidentifiable or damaged caused by any computer, network, telephone or technical issues which are not attributed to the default of Wellcome, Wellcome shall not have any legal liability if the participant is judged as disqualified and the participant cannot object.
22. All information provided by participants cannot be changed after registration. All information of participants should be based on the record of the web registration. Any faulty, duplicated and incomplete information will result in disqualification. If winners cannot receive the winning notifications, redemption details or prizes, or cannot redeem the prizes due to any fake, incomplete or incorrect information provided for this promotion, Wellcome shall bear no responsibility. This promotion only accepts Hong Kong mobile phone number which carries a WhatsApp account, has agreed the WhatsApp in-app Terms and Privacy Policy and carries the traditional voice services provided by Hong Kong mobile network operators, if the mobile phone number does not carry a WhatsApp account, has not agreed the WhatsApp in-app Terms and Privacy Policy or does not carry the voice service or registered phone number is not in use, invalid, changed, cannot send / receive WhatsApp message or cannot make / receive the traditional voice calls when registering this promotion / redemption, it will result in disqualification.
23. For enquiries of the registration or winning information, the registered person should contact us by the registered phone number.
24. In case of disputes, the decision of Wellcome will be final and binding. If Wellcome note any participants use or incite others to use improper or fraudulent acts / means to disturb the promotion operation or cause damages to or affect the promotion holding, integrity, fairness or running, Wellcome reserves the right to disqualify the participants, abolish the participants' previous registration, limit the participants' access to the promotion website and / or provide related services to concerned participants and reserve the right to seek all remedies available.
25. Any personal data collected will be used to contact and verify the identity of the participants for prize redemption only and will be handled properly and kept confidential. Wellcome reserves the right to disqualify participants who refuse or fail to provide the relevant personal information. All personal data collected will be destroyed within 90 days after the end of the promotion. For company privacy policy, please refer to wellcomeluckydraw.com/en/privacy-policy
26. Trade Promotion Competition Licence No.: 59056-64
27. Enquiry hotline: 3521-1245