Wellcome – “Masterpiece Awards” Lucky Draw

Terms and Conditions

1. This promotion only accepts Hong Kong mobile phone numbers which can receive and send WhatsApp messages and have accepted the WhatsApp in-app Terms and Privacy Policy, and valid email address when registering this promotion.
   Hong Kong mobile phone numbers which do not carry a WhatsApp account or have not accepted the WhatsApp in-app Terms and Privacy Policy when registering this promotion will be unable to receive the winning WhatsApp messages or communications from our customer services representatives. Neither winning WhatsApp messages nor related communications will not be resent.

2. Promotion / purchase period: 2 October to 5 November 2026
   Registration period: 2 October to 6 November 2026, 11:59pm

3. Eligible customers who upload receipts can enter the “Masterpiece Awards Lucky Draw".
   Within the promotion period, a customer makes a single purchase of HK$50 or above with a valid receipt, can enter the lucky draw through our promotion website wellcomeluckydraw.hk by registering the receipt date, purchase amount, 11 digits of the Wellcome receipt number, their Hong Kong mobile phone number and valid email address. Participants should keep the original receipt for the prize redemption / verification.

4. A valid receipt must be an original receipt issued between 2 October to 5 November 2026 by any Wellcome supermarkets or Wellcome Online Shop in Hong Kong with a purchase of HK$50 or above in a single transaction. The original receipt should clearly show the purchased product name, purchase amount, receipt date and receipt number.

   For the purchase amount "paid" by Wellcome shopping vouchers, no purchase amount deduction for the Wellcome shopping vouchers is needed and it would not affect the receipt's participation qualification.

   The purchase amount is calculated after deducting all discounts, offers (including credit cards and all instant reductions, discounts, "other cash vouchers" and other offers) and the value of returned products. The following are not included in the shopping amount: redemption of "Stamp Programme" series products (including redeeming "Stamp Programme" series products with yuu points), free redemption or receipt of products/gifts/prizes, returned products, charges for plastic shopping bags, purchase of Wellcome shopping vouchers, top-up of Octopus cards and delivery service fees.

   This promotion is for Wellcome supermarket and Wellcome Online Shop, and not applicable to Market Place App or yuu Online Shop.

5. Number of participations being won by each Hong Kong mobile phone number are not limited in this promotion. Each receipt can be registered once only; any duplicated registrations or wrong inputs will result in disqualification. Each successful registration and voting a “Favourite Brand” will win an instant win prize. Voting for two “Favourite Brands” will win two instant win prizes, and so on. Each registration can vote for each category of "Favourite Brands" once and if yuu ID is input in the registration, the registration can vote for "yuu Members' Favourite Brand" once. Each successful registration can get a maximum of 22 prizes.

6. Each registration is required to vote at least one category of "Favourite Brands" and can vote for one "yuu Members' Favourite Brand".

   The awards and categories available for voting are as below (22 categories in total):
   "yuu Members' Favourite Brand" (yuu ID input is required)
   "Favourite Brands" categories:
   (at least vote for one of below categories and can vote for up to 21 categories)

   - Beverages

   - Wines

   - Beers & Spirits

   - Oil & Rice

   - Breakfast & Bakery

   - Hot Beverages & UHT Milk

   - Frozen Food

   - Ice Cream & Frozen Dessert

   - Chilled Food: Dairy Products

   - Chilled Food: Non-Dairy Products

   - Chilled Food: Yogurt & Drinks

   - Cooking & Condiments

   - Canned Foods

   - Noodles

   - Biscuits

   - Confectionary

   - Chips & Snacks

   - Beauty & Personal Care

   - Household Products

   - Fresh Food

   - Payment Media

7. All prizes of this promotion are instant win prizes. Participants will get the lucky draw result instantly upon completing registration. The prize quotas are set within the 5-week lucky draw campaign. The prizes are listed in no particular order; the instant win prizes include:
   - Grand prize: The Magic Table Voucher (valued at $4,000) (total 5 winners)
   - 2nd prize: Autocamper Luxury Glamping Experience Voucher (valued at $2,000) (total 10 winners)
   - 3rd prize: Hotel Cocktail Class (valued at $1,388) (total 10 winners)

   - 4th prize: Value $20 Physical Store Shopping e-voucher (valued at $20) (total 500 winners)
   - 5th prize: Value $10 Physical Store Shopping e-voucher (valued at $10) (total 500 winners)
   - 6th prize: “Online Shop $50 off upon $350 spending” e-coupon (valued at $50) (total 400 winners)
   - 7th prize: Freebie e-coupons (each prize of below is independent prize):

   - Kowloon Dairy Mochi 2pc (Any Flavour), 1pc (total 1,000 winners)

   - Yantang Plain Yoghurt 180g, 1pc (total 1,000 winners)

   - Shunnam Black Sesame Dessert 250g, 1pc (total 1,000 winners)

   - Quaker Instant Oatmeal 200g, 1 pack (total 1,000 winners)

   - Vita Dhp Finger Lime Lemon Tea 500ml, 1pc (total 1,000 winners)

   - Four Seas Biscuit Stick Family 153g, 1pc (total 1,000 winners)

   - Kao Bleach 600ml, 1pc (total 1,000 winners)

   - Pure By Meadows Antibac Hand Wash 500ml, 1pc (total 1,000 winners)

   - 8th prizes: Product discount offer e-coupons (all product discount offers are independent prizes):

   - Buy Glucks Sausage upon $60, save $5

   - Buy Lay's/ Doritos over $80, save $6

   - Buy Garden biscuit over $50, save $5

   - Buy Pak Fook Chilled product upon $35, save $5

   - Buy any Old Town White Coffee upon $70, get 10% off

   - Buy Green Dot Dot items upon $100 save $5

   - Buy Lee Kum Kee soy sauce upon $30, save $3

   - Buy Amoy sauce upon $40, save $4

   - Buy Lucozade Energy Drinks upon $50, save $5

   - Buy Vinda items upon $100, save $5

   - Buy Virjoy items upon $68, save $5

   - Buy any Dove hair products upon $99, save $10

   - Buy any Whisper Feminine Care products upon $99, save $10

   A maximum of 10 physical store shopping e-vouchers can be used in a single transaction and shall only be used in all physical stores of Wellcome. Only one e-coupon ("Online Shop" e-coupons, "Freebie" e-coupons, or “Products Discount” e-coupons) can be used per transaction and cannot be used in conjunction with other discounts/ offer coupons. The 7th and 8th prizes are only applicable to Wellcome supermarket branch that stock the relevant products. Please refer to the redemption details in the e-coupon. The availability of the freebies and discounted products are subject to the actual availability at each Wellcome supermarket branch. Branches will restock periodically; however, winners are responsible for monitoring the relevant stock levels.

8. 3rd prize winners:

   Hotel Cocktail Class prize winners must be aged 18 or above to claim and redeem the prize. If a winner is under the age of 18, the prize must be claimed and redeemed by their parent, guardian, or legal guardian who is aged 18 or above. The organiser reserves the right to request valid proof of age from the winner or the person redeeming the prize. Failure to provide satisfactory proof of age or meet the eligibility requirements may result in disqualification and forfeiture of the prize without prior notice.

9. Winning notification and redemption details:
   Grand, 2nd and 3rd prize winners:
   The winners will be contacted individually by phone for the winning registration within 7 working days after. After the winners received the winning registration notification, the winners are required to provide their English full name (must be the same as shown on HKID card), the complete and clear original winning receipt and its photo for verification and complete the winning registration within designated period. Winners who cannot be contacted within the above period or cannot provide any of the above information or cannot complete the winning registration within the designated period after receiving the winning registration notification will forfeit the prize.

   If winners cannot be contacted within the above period, the winners shall contact us by calling our enquiry hotline by the registered person and phone number within 1 working day during office hours after the above period or they will be disqualified. The late enquiries will not be accepted.

   The winners must redeem the prize or redemption letter in person at the specified location and time. Authorized redemption is not allowed. The winners will be required to present the original receipts and redemption detail from our WhatsApp message for verification upon redemption. If winners fail to redeem the prize on or before the designated date / fail to present the original receipt or redemption detail from our WhatsApp message upon redemption, Wellcome reserves the right of disqualification. The original receipt will be collected after redemption.

   4th, 5th and 6th prize winners:

   After winning, the online shop discount offers e-coupons would be displayed immediately in the lucky draw result page, winners must take a screenshot and save the designated discount code. The discount code can be redownloaded from the ‘Check my prizes’ page however no re-issuance of E-shop discount offers e-coupons. If winners fail to get the lucky draw result (due to network or other problems) or take the screenshot, will forfeit the prize. Winners must enter the full promo code on the Wellcome online store within the validity period (on or before 12 November 2026) specified on the e-coupon to redeem the offer. Wellcome reserves the right of disqualification, if the winner fails to redeem the coupon within the validity period specified on the coupon.

   7th prize winners:

   After winning, the freebie e-coupons redemption link would be displayed immediately in the lucky draw result page, winners must retain the designated redemption link. The designated redemption link for the e-coupons can be reshowed on the ‘Check my prizes’ page within the validity period, however no re-issuance of the designated redemption link.

   If winners fail to get the lucky draw result (due to network or other problems) or retain the designated redemption link, will forfeit the prize. If the designated redemption link does not display on the lucky draw result page, the winner shall contact the inquiry hotline using the winning mobile phone number during office hours within 1-2 business days after the draw, otherwise the winner’s eligibility will be cancelled, and inquiries made after the deadline will not be accepted. Before redemption, winners shall check the stock level with stores.

   The winners must redeem the freebie e-coupons at Wellcome supermarkets by presenting the original winning receipt and freebie e-coupons displayed in real time on the website, screenshot is not accepted, within the valid period (on or before 12 November 2026) specified in the freebie e-coupons, coupons will not be re-issued. When the transaction is completed, winners must press "Done" and "Confirm" button in the freebie e-coupons website in the witness of Wellcome staff. If winners fail to redeem the prize / shopping discount offer within the valid period specified on the freebie e-coupons, present the original winning receipt or freebie e-coupons displayed in the real time freebie e-coupons website, or press "Done" and "Confirm" button in the freebie e-coupons website in the witness of Wellcome staff, will forfeit the prize.

   8th prize winners:

   After winning, the product discount e-coupon would be displayed immediately in the lucky draw result page, winners shall take a screenshot (must clearly show the whole and complete e-coupon) or download the product discount e-coupon. The discount e-coupon can be redownloaded from the ‘Check my prizes’ page within the valid period, however no re-issuance of discount e-coupons.

   If winners fail to get the lucky draw result (due to network or other problems)/take the screenshot /download the e-coupon, will forfeit the prize. If winner’s product discount e-coupon is not displayed on the lucky draw result page, the winners shall contact the inquiry hotline using the winning mobile phone number during office hours within 1-2 business days after winning the prize; otherwise, the winner's eligibility will be cancelled, and inquiries made after the deadline will not be accepted.

   Before redemption, winners shall check the stock level with stores.

   The winners must redeem at Wellcome supermarkets by presenting the whole and complete product discount e-coupon screenshot or image within the valid period specified (on or before 12 November 2026) in the product discount e-coupon, coupons will not be re-issued. If winners fail to redeem within the valid period specified in the product discount e-coupon or present the whole and complete e-coupon screenshot or image, Wellcome reserves the right to disqualify.

10. Each day will run from 12 midnight to 11:59pm.
    The date and time on the promotion website's server will be final for all dates and times in this promotion.

11. Delivery note, duplicated receipt, coupon / voucher, credit card customer copy or receipt which only contains the purchase / redemption of "Stamp Programme" redemption items (including purchase / redemption of "Stamp Programme " series redemption items by yuu Points), redemption of free products / gifts, refunded products, plastic shopping bag charges, the purchase of Wellcome shopping vouchers, Octopus top-ups and delivery charges are not accepted for this promotion.

12. If the winners confirm to have a purchase of HK$50 during registration, yet under verification, the purchase amount is below HK$50 or does not match the amount entered, it will result in disqualification.

13. All winners must agree the terms and conditions of the prizes and the photos and videos taken in the redemption can be used for promotional purposes in any channels and media by Wellcome for this promotion.

14. Apart from the lucky draw result being announced to the participant instantly upon completing registration, the end of the promotion notice will be announced on 13 November 2026 on Sing Tao Daily and The Standard.

15. The photos are for reference only. The prize's colour cannot be selected and are subject to the supplier's stock availability.

16. The prize cannot be transferred, resold or exchanged for cash. Winners agree to abide by the terms and conditions which are listed by the prize suppliers of the relevant prizes. Wellcome and the prize suppliers shall not be responsible for any consequences that may arise from redeeming or using the prizes.

17. Participants must understand and accept that Wellcome has no legal or other liabilities if any winners are unable to enjoy any prizes for whatever reasons or if any winners suffer from any personal injuries or property losses or damages in the course of his or her enjoyment of any prizes for whatever reasons.

18. Any receipts which are expired, incomplete, fake, copy, broken, reprinted, edited or smeared will not be accepted. Wellcome reserves the right to judge the eligibility of the winners. In case of loss of receipt, it will not be replaced or reissued.

19. During this promotion, if the registered data or winning notification are lost, inaccurate, unidentifiable, or damaged caused by any computer, network, telephone, or technical issues which are not attributed to the default of Wellcome, Wellcome shall not have any legal liability if the participant is judged as disqualified and the participant cannot object.

20. All information provided by participants cannot be changed after registration. All information of participants should be based on the record of the web registration. Any faulty, duplicated and incomplete information will result in disqualification. If winners cannot receive the winning notifications, redemption details or prizes, or cannot redeem the prizes due to any fake, incomplete or incorrect information provided for this promotion, Wellcome shall bear no responsibility. This promotion only accepts Hong Kong mobile phone number which carries a WhatsApp account, has agreed the WhatsApp in-app Terms and Privacy Policy and carries the traditional voice services provided by Hong Kong mobile network operators, if the mobile phone number does not carry a WhatsApp account, has not agreed the WhatsApp in-app Terms and Privacy Policy or does not carry the voice service or registered phone number is not in use, invalid, changed, cannot send / receive WhatsApp message or cannot make / receive the traditional voice calls when registering this promotion / redemption, it will result in disqualification.

21. For enquiries of the registration or winning information, the registered person or winner must contact us by the registered phone number.

22. In case of disputes, the decision of Wellcome will be final and binding. If Wellcome notes any participants use or incite others to use improper or fraudulent acts / mean to disturb the promotion operation or cause damages to or affect the promotion holding, integrity, fairness or running, Wellcome reserves the right to disqualify the participants, abolish the participants' previous registration, limit the participants' access to the promotion website and / or provide related services to concerned participants and reserve the right to seek all remedies available.

23. Any personal data collected will be used to contact and verify the identity of the participants for prize redemption only and will be handled properly and kept confidential. Wellcome reserves the right to disqualify participants who refuse or fail to provide the relevant personal information. All personal data collected will be destroyed within 90 days after the end of the promotion. For company privacy policy, please refer to wellcomeluckydraw.hk/privacy

24. Trade Promotion Competition Licence No.: 62012-3

    Enquiry hotline: 3521-1245